The high quality of the services is ensured not least by the continued training of service employees in Dresden by HIGHVOLT, like Alex Bernardi in the photo above, and by teaching them on new product developments.
Dresden, 19 December 2016
The planning of HIGHVOLT and LPEng has paid off: After two years, the HIGHVOLT Service Center in Sao Paulo has already earned a good reputation and can look back on first successes.
In January 2015, LPEng, the HIGHVOLT representation in Brazil, opened the first local HIGHVOLT Service Center worldwide. It is located at LPEng's headquarters in Sao Paulo. Initially, the focus was on the Brazilian customers who were benefiting from an improved range of services.
“In the meantime, our Service Center has got established so well that its activities have been extended successfully across national borders,” explains HIGHVOLT's sales engineer Dan Keller. “For example, the colleagues from Brazil have fully commissioned our new system for impulse voltage testing at ECUATRAN, one of the most important producers of transformers in Ecuador. Our customers are very satisfied. The technology works smoothly, the employees were trained professionally and they can rely on service staff being available on site quickly when required.”
HIGHVOLT and LPEng have been working together closely for 17 years. The managing directors of both companies are certain that the demand for high-quality consulting services when planning high voltage test laboratories is going to increase. The South American customers of HIGHVOLT can now take advantage of many of the services offered directly on site, including training, thus saving time and costs.