Operative services

Keeping systems working at their best at all times is our goal. If a malfunction should occur, our service is there for you to quickly remedy the problem - no matter where in the world it happens. We offer our three-stage support program to individually address our customers’ needs:

  • Stage 1 – E-mail and telephone support
    Immediate assistance from our service team to clarify your questions and recommend solutions (send an e-mail to service@highvolt.de)
  • Stage 2 – Remote access by HIGHVOLT specialists
    Timely assistance by HIGHVOLT specialists by means of a direct Internet linkup to your system through our service server
  • Stage 3 – On-site service performed by our staff of the service team
    Our HIGHVOLT service staff can deploy a team to your location to quickly and competently resolve your problems


After Sales

Phone +49 351 8425 880
E-mail aftersales@highvolt.com

Technical Support

Phone +49 351 8425 800
E-mail service@highvolt.com
Form Service-Form